Our committed guest support team is available around the clock to promptly address inquiries and manage issues. We ensure every guest receives immediate assistance, improving their overall experience and boosting your property’s positive reviews and booking rates.
Unique BNB Hosts simplifies guest arrivals and departures with flexible key exchange options. Whether through personal meet-and-greet services or secure lock-boxes, guests can conveniently access your property at their preferred time, streamlining their check-in process and enhancing their experience.
We prioritise guest safety and property security with rigorous guest screening, detailed identity verification, and regular property inspections. These comprehensive measures ensure that your home remains secure and well-maintained, providing you with complete peace of mind.
Efficient key management is crucial for providing guests with a smooth check-in experience. Unique BNB Hosts manages all key exchanges through convenient and secure methods, including personal greetings by our local team or easy-to-use lock-box systems for flexible arrival times. Our streamlined service ensures guests feel welcomed and valued, creating memorable first impressions.
Maintenance issues can arise at any time, impacting guest satisfaction and your property’s reputation. Unique BNB Hosts’ extensive network of professional tradespeople provides timely maintenance and emergency repair services. We proactively resolve issues to ensure your property consistently meets high guest expectations and maintains its five-star standard.
Join the growing community of satisfied property owners who rely on Unique BNB Hosts' exceptional guest management services. Read firsthand accounts of how our comprehensive approach has increased guest satisfaction, enhanced property reputations, and improved rental returns.
Our comprehensive service includes everything from professional styling and photography to guest screening, communication, check-in, housekeeping, maintenance, and dynamic pricing strategies. We handle all aspects of managing your property to maximise your rental income and ensure guest satisfaction
We conduct thorough guest screening processes, including identity verification and reviewing past guest ratings. Our team also performs regular property inspections and maintenance checks to keep your property secure and in excellent condition.
Absolutely! You have full control over your property’s availability. Simply let us know the dates you’d like to reserve for personal use, and we’ll block them out on all booking platforms.
You will have access to our Unique BNB Owner Portal, where you can view real-time data on bookings, rental income, occupancy rates, and block-out dates. This transparency allows you to stay informed about your property’s performance at any time.
We are a dedicated, award-winning team that treats your property as if it were our own. Our personalised approach, global marketing expertise, and commitment to excellence ensure that you receive the best possible return on your investment with minimal effort on your part.
Yes, we offer professional styling and furnishing services to enhance the appeal of your property. Our interior designers create inviting spaces that attract more guests and lead to higher occupancy rates. We also offer tailored furnishing packages to suit your budget and property size.
Our team provides 24/7 guest support, handling all communications from initial inquiries to post-stay follow-ups. We promptly address any issues or emergencies that may arise during a guest’s stay, ensuring a seamless and enjoyable experience for them and peace of mind for you.
Our fees are competitive and tailored to the level of service required. We offer transparent pricing with no hidden costs, ensuring you understand exactly what you’re paying for. Contact us for a personalised quote based on your property’s specifics.
Absolutely! We specialise in assisting new hosts by providing end-to-end services, from setting up your property and creating listings to managing guests and optimising revenue. We’ll guide you through the entire process to ensure a successful start.
Unique BNB Hosts proudly manages properties across Australia and internationally. If you have properties in other locations, we offer the same exceptional Airbnb management services in the following areas:
Unique BnB Hosts constantly strive to be the Best Property Management Company. We specialise in exceeding your expectations and maximising the profitability of your property while also maintaining your property to the highest standards.