24/7 Dedicated
Guest Support
Our committed guest support team is available around the clock to promptly address inquiries and manage issues. We ensure every guest receives immediate assistance, improving their overall experience and boosting your property’s positive reviews and booking rates.
Convenient Key Exchange
and Check-In Solutions
Unique BNB Hosts simplifies guest arrivals and departures with flexible key exchange options. Whether through personal meet-and-greet services or secure lock-boxes, guests can conveniently access your property at their preferred time, streamlining their check-in process and enhancing their experience.
Enhanced Safety and
Security Practices
We prioritise guest safety and property security with rigorous guest screening, detailed identity verification, and regular property inspections. These comprehensive measures ensure that your home remains secure and well-maintained, providing you with complete peace of mind.
Tailored Airbnb Guest Management in Broadbeach
Stress-Free Key Exchange and Welcome Services
Efficient key management is crucial for providing guests with a smooth check-in experience. Unique BNB Hosts manages all key exchanges through convenient and secure methods, including personal greetings by our local team or easy-to-use lock-box systems for flexible arrival times. Our streamlined service ensures guests feel welcomed and valued, creating memorable first impressions.
Comprehensive Property Maintenance & Responsive Support
Maintenance issues can arise at any time, impacting guest satisfaction and your property’s reputation. Unique BNB Hosts’ extensive network of professional tradespeople provides timely maintenance and emergency repair services. We proactively resolve issues to ensure your property consistently meets high guest expectations and maintains its five-star standard.
What Our Clients Say
Join the growing community of satisfied property owners who rely on Unique BNB Hosts' exceptional guest management services. Read firsthand accounts of how our comprehensive approach has increased guest satisfaction, enhanced property reputations, and improved rental returns.
FAQs
What does your Airbnb management service include?
Our comprehensive service includes everything from professional styling and photography to guest screening, communication, check-in, housekeeping, maintenance, and dynamic pricing strategies. We handle all aspects of managing your property to maximise your rental income and ensure guest satisfaction
How do you determine the optimal pricing for my property?
How do you ensure the safety and security of my property?
We conduct thorough guest screening processes, including identity verification and reviewing past guest ratings. Our team also performs regular property inspections and maintenance checks to keep your property secure and in excellent condition.
Can I still use my property when I want to?
Absolutely! You have full control over your property’s availability. Simply let us know the dates you’d like to reserve for personal use, and we’ll block them out on all booking platforms.
How do I track the performance of my property?
You will have access to our Unique BNB Owner Portal, where you can view real-time data on bookings, rental income, occupancy rates, and block-out dates. This transparency allows you to stay informed about your property’s performance at any time.
What sets Unique BNB Hosts apart from other property management companies?
We are a dedicated, award-winning team that treats your property as if it were our own. Our personalised approach, global marketing expertise, and commitment to excellence ensure that you receive the best possible return on your investment with minimal effort on your part.
Do you handle property styling and furnishing?
Yes, we offer professional styling and furnishing services to enhance the appeal of your property. Our interior designers create inviting spaces that attract more guests and lead to higher occupancy rates. We also offer tailored furnishing packages to suit your budget and property size.
How do you manage guest communications and emergencies?
Our team provides 24/7 guest support, handling all communications from initial inquiries to post-stay follow-ups. We promptly address any issues or emergencies that may arise during a guest’s stay, ensuring a seamless and enjoyable experience for them and peace of mind for you.
What is your fee structure for Airbnb management services?
Our fees are competitive and tailored to the level of service required. We offer transparent pricing with no hidden costs, ensuring you understand exactly what you’re paying for. Contact us for a personalised quote based on your property’s specifics.
Can you help if I'm new to Airbnb hosting?
Absolutely! We specialise in assisting new hosts by providing end-to-end services, from setting up your property and creating listings to managing guests and optimising revenue. We’ll guide you through the entire process to ensure a successful start.
Airbnb Management Services Beyond Broadbeach
Unique BNB Hosts proudly manages properties across Australia and internationally. If you have properties in other locations, we offer the same exceptional Airbnb management services in the following areas:
